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Deal or No Deal: Sales Mistakes That Turn Buyers Away – FREE Special Report Download

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Click the image above to download the report.

So you’ve pitched your prospective client, thrown everything plus the kitchen sink at them, and now it’s the moment of truth:

Deal or no deal.

When you win new business, you’re so happy you could kiss Howie Mandel smack dab in the middle on his big bald head. But when you lose a new client, it’s like Suitcase Girl #16 snapped the case shut on your fingers just as the money was within reach.

You replay the sales process in your head:

  • Where could my pitch have been stronger?
  • Did I respond to all their questions in a timely, efficient manner?
  • Why didn’t I get the business?

If you knew the answers to these questions, could you improve your close rate?

To find some answers and help demystify the services purchase process, RainToday surveyed more than 200 business buyers of professional services. In this special report, we share insights on the most costly sales mistakes you are making—according to your buyers—and tips you can use to improve your selling skills.

>>> Click here to download the free sales mistakes report.

You’ll learn:

  • The likelihood of buyers to switch providers
  • Common mistakes you make when selling your services—according to your buyers
  • Areas where improvement will have the greatest impact on your ability to close deals
  • 6 tips you can start using today to improve your sales success

This free report can give you just the insight you need to improve your sales conversations and close more deals.

If you agree this is useful information, please help us spread the word and share it with others. We want to help B2B professional services providers succeed!retweetbutton

>>> Click here to download the free sales mistakes report.

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13 Comments
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{ 7 trackbacks }

Sales Mistakes You Think You’re Not Making | Services Marketing Blog
November 23, 2009 at 4:57 pm
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November 24, 2009 at 5:24 pm
Planner Reads » Blog Archive » What are your sales mistakes costing you?
December 1, 2009 at 8:44 pm
Sales Mistakes in Professional Services - Grassroots IT
December 2, 2009 at 1:55 am
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December 11, 2009 at 1:38 pm
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January 21, 2010 at 6:13 am

{ 6 comments… read them below or add one }

Ross Gardner November 18, 2009 at 4:28 pm

This looks like a very useful report as client feedback is not always easy to get or frank and helpful in its content .

Reply

Patrick Cahill November 18, 2009 at 10:29 pm

Eye opening. This report provides a jolt some professionals need to step back and consider the strength of their client relationships and personal selling ability.

Two questions after reading this. 1) What are some of the best questions to use in a sales conversation, especially for those hard to crack prospects. What will get them talking? 2) And, what do clients feel is most effective in keeping them as a client? What would make them more loyal? Is it as simple as great work and results?

Thanks for creating this thought provoking resource.

Reply

Erica Stritch November 19, 2009 at 10:26 am

Glad you found the report valuable. Great questions we all should be asking ourselves. Here are a few resources that may help:

1. Questions to get prospects talking:
– Article: Fifteen Powerful Open-Ended Sales Questions – http://ow.ly/DGqi
– Webinar: Secrets to Asking Questions and Uncovering Needs for Business Development – http://ow.ly/DGsr
– Free ebook: Mastering Rainmaking Conversations – http://ow.ly/DGun

2. Resources to help build client loyalty:
– Blog post: Are You at Risk of Losing Your Clients? – http://ow.ly/DGxO
– Free special report: The One Piece of Advice You Need to Earn Your Clients’ Loyalty – http://ow.ly/DGyP
– RainMaker Report Newsletter: With Thanksgiving next week, we are dedicating next Wednesday’s issue to client relationship management. Don’t miss this special issue. Subscribe here: http://ow.ly/DGzG

Best of luck!

Reply

Steve Richard November 25, 2009 at 7:17 pm

We are a sales training company that teaches clients how to get a foot in the door with senior execs. As such, we are always keeping a pulse on the landscape of sales training methodoligies for asking better questions during the later parts of the sales process. ValueSelling and SPIN seem to be some popular options for better questioning. I’d love to get a straw pole of some other favorites seeing as this is a key takeaway from the article.

Reply

Erica Stritch December 1, 2009 at 6:02 pm

Steve,

Our sales methodology, developed specifically for selling professional services, is RAIN Selling. We’ve created this free ebook, Mastering Rainmaking Conversations – http://ow.ly/DGun – which outlines the RAIN Selling process and its underlying 7 principles. Once you have a chance to take a look, I’d be curious to know your thoughts on this versus the others you mention.

Erica

Reply

Matt Heinz December 1, 2009 at 10:14 am

This is really great stuff. Among several excellent points, one that stood out to me is how LEAST important the Web site is as a buyer consideration. So many sales & marketing organizations spend gobs of time (and money) trying to improve what’s on their Web site, assuming that this is what’s making the biggest impression. Clearly your research shows otherwise, and demonstrates that sales skills have the most impact.

Thanks for conducting and publishing this research.

Reply

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