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Best of the Decade: Marketing & Selling Professional Services, 2000-2009

by Mary Flaherty on December 28, 2009

It’s hard to believe that not only is the year wrapping up, but so is the decade! (Wasn’t it just yesterday that we were worrying about Y2K?) Given our examining nature here at RainToday—we are constantly sifting through and reviewing research, best practices, and thought leadership as it relates to marketing and selling professional services—it seems only natural to share our favorite marketing resources of the decade with you.

So, we polled our colleagues at RainToday and Wellesley Hills Group to find out which resources, published or launched between 2000 and 2009, make our “best of the decade” list when it comes to marketing and sales for professional services.

In today’s post we feature books; in tomorrow’s we’ll feature online resources, including websites, blogs, and online publications. While most of these resources focus exclusively on professional services, some are broader in nature but quite applicable to professional services.

Please feel free to share your own recommendations for “best of the decade” professional services marketing and sales resources.

Best of the Decade Marketing & Sales Resources for Professional Services: Books

All for One by Andrew SobelAll for One

In this book, Sobel shares a model for developing enduring, institutional client relationships (trusted client partnerships) with strategies supported by case studies, best practices from leading firms, and implementation tools.

Good to GreatGood to Great by Jim Collins

“Peppered with dozens of stories and examples from the great and not so great, the book offers a well-reasoned road map to excellence that any organization would do well to consider.”

Groundswell: Winning in a World Transformed by Social Technologies by Charlene Li & Josh BernoffGroundswell

This book is a must-read for any firm considering using social media in their firm’s marketing. The book covers how companies are gaining insights, generating revenue, saving money, and energizing customers using social media.

Guerrilla MktgGuerilla Marketing for Consultants by Jay Conrad Levinson and Michael W. McLaughlin

This is a practical guide that shares guerrilla marketing tactics specifically designed for consultants.

Lead Generation for the Complex Sale by Brian CarrollLead Gen Complex Sale

Brian Carroll’s book is chock-full of information to help you identify ideal leads, align sales and marketing, build a strong pipeline, and effectively use lead-generation tactics.

Million dollar consultingMillion Dollar Consulting by Alan Weiss

This is an updated edition of Alan Weiss’ classic book on how to grow your consulting practice into a $1 million-per-year business.

Never Eat Alone by Keith FerrazziNever Eat Alone

Networking guru Keith Ferrazzi shares how to create success through relationships: manage gatekeepers, keep relationships fresh, warm up cold calls, and more.

New Rules of MktgNew Rules of Marketing & PR by David Meerman Scott

David Meerman Scott shares how to use social media tools, including blogs, podcasts, viral marketing, and online media to extend your thought leadership.

Professional Services Marketing by Michael Schultz & John DoerrProf Svces Mktg

Our own Mike Schultz and John Doerr, founders of RainToday.com and Wellesley Hills Group, wrote the book on marketing for consultants, attorneys, technology professionals, accountants, engineers, and other professional services providers. It features field-tested, research-based approaches and tactics along with case studies that illustrate the successes and failures of firms.

Purple CowPurple Cow by Seth Godin

“The classic bestseller that taught the business world that safe is risky; very good is bad; and above all, you’re either remarkable or invisible.”

Rain Making: Attract New Clients No Matter What Your Field by Ford HardingRain Making

Ford Harding reveals how you can become a top performer in your organization: write articles, make cold calls, network, and develop a winning sales strategy.

Selling to Big CosSelling to Big Companies by Jill Konrath

This book, named one of eight sales must-reads by Fortune, will help you target accounts, find decision makers, create a value proposition, craft voicemail messages, and get meetings.

Strategy and the Fat Smoker by David MaisterStrategey & Fat Smoker

“Real strategy lies not in figuring out what to do, but in devising ways to ensure that, compared to others, we actually do more of what everybody knows they should do.”

Trusted AdvisorThe Trusted Advisor by David Maister, Charles H. Green, and Robert M. Galford

This book is a must-read for all professional service providers. Filled with practical advice, the authors share a process service providers can adopt to become trusted advisors to clients.

Winning the Professional Services Sale by Michael W. McLaughlinWinning Prof Svces Sale

Michael McLaughlin presents a sales framework to help you meet the needs of the most demanding clients.

Writing White PapersWriting White Papers by Michael Stelzner

If your firm publishes white papers, you’ll want to read this how-to guide. Michael Stelzner shares his process for developing compelling white papers from needs assessment to attracting prospects with effective marketing tactics.

Topics: Book Publishing, Thought Leadership
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{ 4 trackbacks }

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December 31, 2009 at 1:01 pm
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January 3, 2010 at 7:10 pm
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Best Books of the Decade: Marketing & Selling Professional Services | moneyhours
February 17, 2010 at 5:26 am

{ 9 comments… read them below or add one }

David Meerman Scott December 28, 2009 at 9:24 am

Awesome list. I’ve read many of them. Many thanks for including my book “New Rules.” David

Reply

Jill Konrath December 28, 2009 at 10:26 am

I’m honored that Selling to Big Companies is included with all these top-notch books. Only one is missing from my personal library , so I need to go place my order on Amazon right now. ~~Jill

Reply

Josh Bernoff December 28, 2009 at 10:58 am

Great to be included in your best of the decade list — wow! Hope our next book “Groundswell Heroes” (summer 2010) will be on next decade’s list.

Reply

Michael Stelzner December 28, 2009 at 8:40 pm

Stellar list! Thanks for including me!

Reply

Matt Heinz December 28, 2009 at 10:34 pm

My new Kindle just got several new additions. Great list, thanks very much!

Reply

Alan Weiss December 31, 2009 at 10:08 am

Thanks for your kind recognition!

Reply

Beth Cole December 31, 2009 at 6:16 pm

Great list. I have read three or four of these and look forward to reading the rest. Thanks for your insight.

Reply

david maister January 11, 2010 at 11:37 pm

As I retire, it’s very gratifying to see two of my books on your top ten. Many heartfelt thanks.

Reply

Allan April 28, 2010 at 10:20 pm

Helpful list. I’ve read and implemented a few of the selections.

Reply

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